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Quality Assurance

 

Our company is ISO 9001:2008 certified. System audits are conducted annually by TÜV Rheinland Intercert. Furthermore, our translation and interpretation services are provided in line with the EN 15 038 standard.

 

A six-step quality assurance procedure is applied to all outgoing texts. These steps are for consistency, completeness, correct format, correct style, correct spelling and ensuring files are virus-free.  

 

However, this procedure is no substitute for producing good quality translations from the outset, which we do by only using skilled and experienced translators and consulting the client on terminology. In line with the “four-eye principle”, all our translations are reviewed by at least two members of our staff.